Introduction
Welcome to BlackCrown Technologies (Private) Limited (“BlackCrown”, “we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.blackcrowntech.com (the “Site”). Please read this policy carefully. By accessing or using our Site, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out a contact form, subscribe to our newsletter, or communicate with us, we may collect:
– Full Name
– Email Address
– Phone Number
– Company Name
– Job Title
– Any other information you voluntarily provide
b. Technical & Usage Data
Through cookies and analytics tools:
– IP address
– Browser type and version
– Device type
– Pages visited, time spent on pages
– Referring URL
2. How We Use Your Information
We use your information to:
– Provide and improve our services
– Respond to inquiries and customer support
– Send updates, newsletters, and marketing (with your consent)
– Analyze website traffic and optimize user experience
– Comply with applicable laws and legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar tools to:
– Understand user behavior on our Site
– Remember user preferences
– Improve website functionality
You can manage or disable cookies via your browser settings.
4. Legal Basis for Processing
We only collect and process your data when:
– You give explicit consent
– It is necessary for contract performance
– We are legally required to
– It is in our legitimate interest (e.g., website performance analysis)
5. Data Sharing & Disclosure
We do not sell your data. We may share data with:
– Trusted third-party service providers (e.g., web hosting, analytics, CRM tools)
– Government authorities, if required by law (e.g., PECA 2016 compliance)
– In case of a business transfer (merger or acquisition), your data may be shared as part of due diligence
6. Data Security
We implement industry-standard measures:
– SSL encryption
– Firewall and malware protection
– Access restrictions to authorized personnel only
Despite these measures, no system is 100% secure. You share information at your own risk.
7. Data Retention
We retain your information only as long as:
– Necessary to fulfill the purposes outlined in this policy
– Required by law or regulatory obligations
– Until you request deletion
8. Your Rights
Subject to local laws (and aligned with PDPA draft and GDPR standards), you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion (“right to be forgotten”)
– Withdraw consent at any time
– Object to marketing communications
– Lodge a complaint with a data protection authority once applicable in Pakistan
To exercise any of these rights, contact us at: privacy@blackcrowntech.com
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
10. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe a child has provided personal data, please contact us to have it removed.
11. International Transfers
If we transfer your data outside Pakistan, we will ensure adequate safeguards are in place in accordance with applicable laws.
12. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All changes will be posted here with a revised “Last Updated” date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data handling practices, contact us at:
📧 privacy@blackcrowntech.com
📍 BlackCrown Technologies (Private) Limited
Islamabad, Pakistan
🌐 www.blackcrowntech.com